Unplayable...

Whenever I try to creates new account using my email the app crashes, and whenever I try to make one with any other social media it loads for a little, and then gives me the message: "unable to connect to the authentication server." This has been going on for a week now, occasionally I try it again but it always has the same result. I just end up creating a character multiple times. So far, I would not recommend getting the app. If anybody knows how to fix this please help

Explosion2 about Fallen London