Suspended Account
My account is suspended without reason. No communication. No support. Nothing.
Update: Interesting, the company had a bug in its software--how would I know that? They accuse players of taking advantage of this bug and suspend accounts because of THEIR companys mistake/failure and have the gall to demand "proof" of purchases.
Clearly their business practices reveal the companys dim world view and disregard for the consumers that use their product. They may try to convince themselves that players took "advantage" of the companys error and seek to punish players (such as myself) who were UNAWARE of what was supposedly occurring, but they have simply lost a customer who will NEVER use their products again. BTW, I did make purchases in the app, I always do and play ethically when I use apps and games. I fully understand that this company will take comfort in believing otherwise as its approach is so negative.
I find it onerous that this company would choose to assume ill will rather than accept the consequence of a failed product. Good luck with such a shoddy approach to customer "service".
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Ojo00 about
Fallen London, v1.4.1367